Your paradise in Puerto de la Cruz
Everything you need for a dream holiday in Tenerife
Nature, gastronomy and quality services
At Hotel Puerto Palace, every corner is designed to make your holiday simply perfect. Discover everything we have prepared for you!
Pools and gardens
Our gardens extend across more than 4,000 m². Here, you will find a heated pool for your comfort during the cooler months, a pool with a waterfall, a children’s pool for the little ones, and a relaxing natural pool with a waterfall.
We also offer two hot tubs and, if you are looking for a different experience, our exclusive nudist rooftop (+18), featuring a swimming pool and hot tub.
Restaurant
Start each day with our exquisite buffet breakfasts and let yourself be delighted by our themed evenings featuring buffet dinners with live cooking demonstrations.
Breakfast
7:30 – 10:30
Dinner
Winter: 18:30 – 21:30
Summer: 19:00 – 22:00
Independent restaurants within the hotel complex
Within the hotel complex, guests and visitors can enjoy two distinct dining options*, each with its own character and style, but both designed to offer an authentic, high-quality culinary experience:
El Chile Verde Mexican Restaurant
A vibrant, flavour-filled venue where Mexican cuisine takes centre stage.
* They are not included in the hotel’s pension schemes.
Our services
Naturist area
Nudist culture enthusiasts will find their haven on our terrace with a swimming pool and hot tub. This naturist area, accessible to guests over 18, offers stunning panoramic views of the Orotava Valley, the Atlantic Ocean and Mount Teide.
Spa and Wellness
Experience the exclusivity of our Executive Spa (for a fee). A private area available for exclusive hire, designed to offer you a deeply relaxing and personalised experience. Immerse yourself in the tranquillity of our relaxation lounge, purify your body in the sauna, and revitalise yourself with a cold shower.
Gym
We offer a private gym (at an additional cost) with a wide range of classes and activities.
Bazaar
Newspapers, souvenirs, cosmetics, clothing, pool towels, tickets to
Loro Parque and Siam Park.
Car rental
A convenient and speedy service to manage your vehicle and explore your destination at your own pace.
Self-service launderette
For your convenience during your stay, we provide everything you need to wash and dry your clothes easily and conveniently. There is an additional charge for this service.
Free bus service
Available hours at reception. This service is not available on Saturday afternoons, Sundays or holidays.
For the little ones
Spaces designed to entertain and amuse the little ones.
Free internet terminal
Available for your convenience, with quick and easy access to look up information, manage bookings or stay connected during your stay.